By Tim Leeds
What the Tribe says it didn’t know was that other online companies already were operating with the abbreviation of pay day loan in their name. Several PDL Ventures are offering online loans and some of them don’t have the best record in customer service. Numerous complaints have been filed that have led to 119 complaints eventually being attributed to the Rocky Boy business by the Better Business Bureau. Neil Rosette, the tribe's executive administrative officer, said during a conference call Oct. 23 that he believes most of the complaints were filed against businesses other than the Tribe’s—especially since their business has only been in operation for about six months, and some of the complaints were filed more than a year ago. Rosette said the Tribe will work to resolve any problems in customer service and is assigning a full-time position the responsibility of answering those complaints.